Get in Touch

Have questions? Want to request a quote? We're here to help. Reach out via your preferred method.

WhatsApp
WhatsApp
Fastest response
Chat with us

Available from 8AM - 8PM, 7 days a week

Telegram
Telegram
Secure messaging
@OneStopCrypto_ZA

Encrypted communication

Email
For detailed inquiries
support@onestopcrypto.co.za

Response within 24 hours

Business Hours: 8AM - 8PM SAST, 7 Days a Week. After-hours support available for active trades.

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Common Questions

How fast do you respond?
WhatsApp and Telegram messages are typically answered within minutes during business hours. Email inquiries within 24 hours. For urgent trading matters, WhatsApp is fastest.
What information do I need to provide?
For a quote: Tell us what you want to buy/sell and the amount. For general inquiries: Just your question. For support: Your order reference if applicable.
Is my information secure?
Absolutely. All communications are encrypted and handled in accordance with POPIA. We never share your personal information with third parties without your consent.